New guidance: New helpline launched to help small businesses and charities with upcoming GDPR

Small businesses and charities should consider whether they may want to request help from a new Information Commissioner's Office helpline on major imminent changes under the General Data Protection Regulations (GDPR).

The ICO has launched a telephone helpline to help small businesses and charities (with fewer than 250 employees) prepare for next year's changes to data protection law as a result of the GDPR.

The GDPR is an EU Regulation that strengthens and unifies data protection for individuals within the EU and regulates the export of personal data outside the EU. Its aim is to give citizens control over their personal data and simplify the regulatory environment for international business. It will replace the UK's existing data protection laws. As it is an EU Regulation the GDPR has direct effect – there is no need for enabling UK law. The proposed introduction date is 25 May 2018.

The helpline number is 0303 123 1113 (select option 4). As well as offering help with the upcoming GDPR, it can also provide help on current data protection, electronic marketing, and Freedom of Information rules.

Operative date

  • Now

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  • Small businesses and charities should consider whether to get help from the new Information Commissioner's Office helpline on the GDPR, now available

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